Hotel - Room types

What's the difference between a Double room and a Twin room?

A Double Room has one double bed and a Twin Room has 2 single beds. If a room is called Double/Twin, it can be set up for either type. You can specify your bedding preference in the ‘Special Request box during the booking process.

What do "non-refundable" and "free cancellation" mean?

Every room or property has an individual policy which is determined by the property.

A “non-refundable” policy means that a fee will apply if you decide to change or cancel your booking. This fee is mentioned in the conditions during the booking process, and in the booking confirmation.

A “free cancellation” policy means you can change or cancel a booking for free, as long as you do it within the time period specified by the property (for example “Cancel up to x days” or “Cancel before dd/mm/yy hh:mm”). This is mentioned in the conditions during the booking process, and in the booking confirmation.

Can I request an extra bed in my room and will there be extra costs?

You can find information about extra beds in the “House Rules” on the property page when you book.

Added costs, if any, are not included in the reservation price.

When you make a booking, you can request an extra bed in the “Special requests” box.

If you’ve already made a booking, you can always request an extra bed via the link provided in the booking confirmation email.

We recommend contacting the property before you arrive to make sure they have an extra bed available. You can find their contact details in the confirmation email and when you view your bookings in your account.

Is it possible to get an extra bed or cot for a child?

You can find information about extra beds and cots for children in the "House Rules" on the property page when you book.

Added costs for children, if any, are not included in the reservation price.

When you make a booking, you can request an extra bed or cot for a child in the “Special Requests” box.

If you’ve already made a booking, you can always request an extra bed or cot via the link provided in the booking confirmation email.

We recommend contacting the property before you arrive to make sure they have an extra bed or cot available. You can find their contact details in the confirmation email and when you view your bookings in your account.